CONISAR Proceeding 2016

Las Vegas, Nevada

2016 CONISAR Proceedings - Abstract Presentation

A Comprehensive Current Review of Text Messaging Usage

Alan Peslak
Penn State University - Worthington Scranton

Wendy Ceccucci
Quinnipiac University

Scott Hunsinger
Appalachian State University

S Kruck
James Madison University

Patricia Sendall
Merrimack College

Text messaging, also known as "texting", refers to the exchange of brief messages, typically between 140-160 characters, sent between mobile phones over cellular networks. (Lenhart, Hitlin, & Madden, Teens and Technology, 2005). There were over one trillion text messages sent and received in the U.S. in 2008 (Raposo, 2009). Over 8 trillion text messages were sent in 2011 which makes this service surpass traditional telephone conversations (NetBlueWeb, 2012). According to Pew Internet (Smith (2015)) ”Text messaging is the most widely-used smartphone feature …Fully 97% of smartphone owners used text messaging at least once over the course of the study period, making it the most widely-used basic feature or app; Lenhart, A., Ling, R., Campbell, S., & Purcell, K. (2010) found “Cell-phone texting has become the preferred channel of basic communication between teens and their friends and cell calling is a close second. With such a pervasive use and a ubiquitous technology, it is important to understand as much as possible about influences on the use of this technology. The purpose of this research is to explore behaviors, motivations, demographics, and emotions related to text messaging usage. A survey will be conducted that explores emotions associated with text messaging usage and time spent texting including both a series of common positive and negative emotions. Personality as expressed by levels of extroversion and introversion and impact on texting will be explored. Factor development and analysis will be incorporated to determine factors affecting intention to text and text usage. Factors will be developed to study Diffusion of Innovation Theory, Theory of Reasoned Action, Theory of Planned Behavior, and Technology Acceptance Model. All of these variables will be cross-analyzed by gender. The results of the current survey will also be longitudinally compared to a similar survey administered by the authors in 2010. The overall results of this work will be to provide a comprehensive analysis of text messaging. References . Grellhesl, M., & Punyanunt-Carter, N. M. (2012). Using the uses and gratifications theory to understand gratifications sought through text messaging practices of male and female undergraduate students. Computers in Human Behavior, 28(6), 2175-2181. Grinter, R., & Eldridge, M. (2003, April). Wan2tlk?: everyday text messaging. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 441-448). ACM. Hall, J. A., & Baym, N. K. (2012). Calling and texting (too much): Mobile maintenance expectations,(over) dependence, entrapment, and friendship satisfaction. New Media & Society, 14(2), 316-331. Lenhart A., Hitlin P.,Madden M. (2005). Teens and technology. Retrieved from Lenhart, A., Ling, R., Campbell, S., & Purcell, K. (2010). Teens and mobile phones: Text messaging explodes as teens embrace it as the centerpiece of their communication strategies with friends. Pew Internet & American Life Project. NetBlueWeb, (2012) Text Messaging Marketing. Retrieved from Raposo, S. (2009, August 5). Quick! Tell Us What KUTGW Means. Wall Street Journal - Eastern Edition , p. D1. Smith (2015)U.S. Smartphone Use in 2015

Recommended Citation: Peslak, A., Ceccucci, W., Hunsinger, S., Kruck, S., Sendall, P., (2016). A Comprehensive Current Review of Text Messaging Usage. Proceedings of the Conference on Information Systems Applied Research, v.9 n.4287, Las Vegas, Nevada