System Analysis of the Infrastructure of an IT services provider
Deepak Krishnappa University of North Carolina Wilmington
Douglas M Kline University of North Carolina Wilmington
Abstract As more businesses outsource their information technology functions, service providers are beset with many challenges including security, business continuity, performance, agility, cost, etc. Service providers need logical and physical infrastructures that meet today’s challenges, but they also need to refresh their technology and look to the future.
We will present an analysis of an information technology service provider for small and medium size businesses (SMBs) that is considering options for redesigning their infrastructure. The systems analysis will include logical and physical infrastructure analyses of the current network, storage, and computing environment. An analysis of the Strengths, Weaknesses, Opportunities, and Threats (SWOT) of the current infrastructure will be discussed. In addition, we will present three concepts for potential future infrastructure designs.
Recommended Citation: Krishnappa, D., Kline, D. M., (2016). System Analysis of the Infrastructure of an IT services provider . Proceedings of the Conference on Information Systems Applied Research, v.9 n.4290, Las Vegas, Nevada