CONISAR Proceeding 2016

Las Vegas, Nevada

2016 CONISAR Proceedings - Abstract Presentation


System Analysis of the Infrastructure of an IT services provider


Deepak Krishnappa
University of North Carolina Wilmington

Douglas M Kline
University of North Carolina Wilmington


Abstract
As more businesses outsource their information technology functions, service providers are beset with many challenges including security, business continuity, performance, agility, cost, etc. Service providers need logical and physical infrastructures that meet today’s challenges, but they also need to refresh their technology and look to the future. We will present an analysis of an information technology service provider for small and medium size businesses (SMBs) that is considering options for redesigning their infrastructure. The systems analysis will include logical and physical infrastructure analyses of the current network, storage, and computing environment. An analysis of the Strengths, Weaknesses, Opportunities, and Threats (SWOT) of the current infrastructure will be discussed. In addition, we will present three concepts for potential future infrastructure designs.

Recommended Citation: Krishnappa, D., Kline, D. M., (2016). System Analysis of the Infrastructure of an IT services provider . Proceedings of the Conference on Information Systems Applied Research, v.9 n.4290, Las Vegas, Nevada